Understanding the Analytics Hub in Yoodli
Overview
The Analytics Hub centralizes all reporting across your organization, programs, goals, and members. It provides a single view of performance trends and engagement insights, helping teams measure ROI, scale coaching, and make data-driven decisions without manually reviewing each recording.
Why It Matters
Previously, analytics were fragmented across multiple areas of Yoodli. The Analytics Hub consolidates these metrics to help teams:
Quickly understand organization-wide engagement and activity
Measure the effectiveness of coaching programs
Track progress toward communication goals
Identify trends and areas for improvement across cohorts (excludes programs)
Key Analytics Views
Organization Overview
Provides a snapshot of overall platform health, including:
Active users and total recordings
Engagement rates over time
Baseline performance metrics for the organization
This view helps leaders monitor participation and adoption trends across their team.
Program Analytics
Evaluates the performance and effectiveness of individual coaching programs.
Track total recordings and activity within each program
Measure improvement trends across sessions
Identify top- and bottom-performing skill areas
Compare results across cohorts to pinpoint collective strengths and weaknesses
Goal Analytics
Visualizes progress toward specific communication or behavior goals.
Track skill development across defined time periods
Measure progress across multiple skills or goals
Identify weakest areas to focus future coaching efforts
This view connects measurable outcomes directly to your coaching objectives.
Member Analytics
Drills down into individual performance and participation data.
Filter by participation status (active, inactive, or missing attempts)
Access direct links to member recordings and performance summaries
Review improvement trends over time
This level of detail supports both personalized coaching and progress tracking.
AI Analysis
Automatically identifies common themes, strengths, and growth areas across teams and programs.
Uses transcript-level analysis to uncover skill patterns
Highlights communication trends without requiring manual review
Links back to specific recordings for context and verification
Definitions
AI Analysis
Strengths & Growth Areas: Apply to the entire program and pull from transcripts of all recordings completed in that program.
Goal-Specific Box: Focuses on how effective the program is toward that individual goal.
Progress & Opportunities: Includes only users who have completed at least two speeches for a given goal. Single-attempt users are excluded since progress cannot be measured.
Progress and Opportunities Section
Progress: Represents measurable score improvement. Always compares the first attempt score to the best score achieved, regardless of total attempts.
Opportunities: Highlights areas that did not improve through the program. This section is descriptive rather than prescriptive, offering indicators for potential areas of focus.
Statistics Definitions
Number of Users Participated: Users with two or more attempts on that goal.
Number of Users Who Made Progress: Users whose best score improved compared to their first score.
Average Score of Users Who Made Progress: Average of the highest scores among improved users.
Users Who Did Not Make Progress: Users with multiple attempts but no score improvement. One-time users are excluded.
Special Cases
Unscored Goals: Excluded from quantitative charts and AI analysis due to the lack of numerical values.
Archived Programs: Data remains visible to preserve historical context.
Data Refresh Cadence: AI Analysis updates weekly, while all other data refreshes hourly.
Tooltips Reference
Feature / Metric | Tooltip Text |
Progress & Opportunities | “Progress is measured by comparing each participant’s first attempt to their best score on this goal. Only participants with 2+ attempts are included. Those with a single attempt are excluded.” |
Number of Users Participated | “Counts only participants who have practiced at least twice for this goal. Single-attempt users are not included.” |
Users Who Made Progress | “Participants whose best score is higher than their first score. Improvement can come after 2 or more attempts.” |
Users Who Did Not Make Progress | “Participants with 2+ attempts whose scores stayed the same or decreased compared to their first attempt. Does not include single-attempt users.” |
Average Scores | “Average best score among participants in this group. Progress averages include only those who improved; non-progress averages include only those who did not.” |
Opportunities | “Highlights areas where participants continue to struggle in this program. These are not action steps, but indicators of skills that may need more practice or program adjustments.” |
Accessing the Analytics Hub
From your Yoodli dashboard, select Analytics from the main navigation.
Choose the desired view: Organization, Program, Goal, or Member.
Apply filters to focus on specific cohorts, timeframes, or skill areas.
Best Practices
Review Organization Analytics monthly to monitor overall engagement.
Use Program Analytics after completing a cohort to assess effectiveness.
Combine Goal and AI Analysis to validate improvements in communication skills.
Still need help?
Contact [email protected] or click the messenger at the bottom right to chat